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Frekil Medical Platform Redesign and UX Optimization

Frekil Medical Platform Redesign and UX Optimization

Frekil Medical Platform Redesign and UX Optimization

We redesigned Frekil’s Annotation Page, refining its layout, navigation, and workflows to improve clarity, efficiency, and image focus—essential in high-stakes medical imaging.

Frekil

Scale AI for Medical Scans

YC Batch

YC Batch

Spring 2025

Industry

Industry

Healthcare

Challenge

The original annotation page split toolbars across left and right panels, leaving limited viewport space for scans. Navigation elements like duplicate “Back” buttons created ambiguity, while annotation details and case attributes were mixed together, raising cognitive load. In medical imaging SaaS, clarity and predictability are paramount poorly structured flows risk user errors, slowdowns, and user dropoff. Industry best practices highlight the need to reduce SaaS screen clutter and fix confusing SaaS screen flows to minimize mistakes in time-critical environments.

Challenge

The original annotation page split toolbars across left and right panels, leaving limited viewport space for scans. Navigation elements like duplicate “Back” buttons created ambiguity, while annotation details and case attributes were mixed together, raising cognitive load. In medical imaging SaaS, clarity and predictability are paramount poorly structured flows risk user errors, slowdowns, and user dropoff. Industry best practices highlight the need to reduce SaaS screen clutter and fix confusing SaaS screen flows to minimize mistakes in time-critical environments.

Our Approach

We moved the tool menu to a top bar, grouped by categories, improving discoverability and reducing cognitive load. Annotations were made contextual—options appear right on the scan (applying Fitts’s Law for faster interaction). Attributes were separated into dedicated tabs to align with progressive disclosure. A gallery view, auto-save, and an export option further streamlined workflows. Our redesign applied psychology-based UX principles to improve focus, speed, and safety—key metrics in SaaS adoption and conversions.

Our Approach

We moved the tool menu to a top bar, grouped by categories, improving discoverability and reducing cognitive load. Annotations were made contextual—options appear right on the scan (applying Fitts’s Law for faster interaction). Attributes were separated into dedicated tabs to align with progressive disclosure. A gallery view, auto-save, and an export option further streamlined workflows. Our redesign applied psychology-based UX principles to improve focus, speed, and safety—key metrics in SaaS adoption and conversions.

Outcomes

The redesigned annotation page offers a wider viewport, fewer distractions, and more intuitive workflows. By minimizing decision fatigue and making critical actions more contextual, users can annotate faster and with greater confidence. The separation of patient context from annotation attributes improves accuracy, while autosave and export prevent errors and lost work. The result: reduced churn, lower user frustration, and higher trust—translating into better adoption and SaaS screen UX tips for revenue growth.

Outcomes

The redesigned annotation page offers a wider viewport, fewer distractions, and more intuitive workflows. By minimizing decision fatigue and making critical actions more contextual, users can annotate faster and with greater confidence. The separation of patient context from annotation attributes improves accuracy, while autosave and export prevent errors and lost work. The result: reduced churn, lower user frustration, and higher trust—translating into better adoption and SaaS screen UX tips for revenue growth.

BFORE

AFTER

WHY

Tools on left, annotations on right, cramped viewport

Tools consolidated at top, grouped by category

Reduces cognitive load and applies Hick’s Law (fewer visible choices = faster decisions)

Duplicate “Back” buttons, unclear purpose

Replaced with Gallery View + Auto-Save

Improves signifiers (clear intent) and lowers risk of decision fatigue

Mixed annotation + case attributes in one panel

Split into two clear tabs

Applies progressive disclosure, avoids overwhelming users

Annotation options only in side panel

Contextual, in-image annotation options

Applies Fitts’s Law (closer = faster interaction) and reduces navigation friction

“Patient ID” shown as plain text

Reframed as Patient Profile with contextual details

Applies mental models—users expect patient info to be profile-like

No structured workflow end-state

Added “Mark as Normal” and Export at end

Leverages Goal Gradient Effect—users feel closure when workflows finish properly

BFORE

Tools on left, annotations on right, cramped viewport

Duplicate “Back” buttons, unclear purpose

Mixed annotation + case attributes in one panel

Annotation options only in side panel

“Patient ID” shown as plain text

No structured workflow end-state

BFORE

Tools on left, annotations on right, cramped viewport

Duplicate “Back” buttons, unclear purpose

Mixed annotation + case attributes in one panel

Annotation options only in side panel

“Patient ID” shown as plain text

No structured workflow end-state

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