Last Update:
Feb 21, 2026
Share
UX Redesign Drives Revenue
Improving onboarding can lift activation 40%+ and cut churn 25–35%.Most Users Churn Early
70–80% drop off before activation, making onboarding the top growth lever.UX = Revenue, Not Just Design
Top agencies focus on activation and retention—not visuals alone.Budget Should Match Growth Stage
Projects range from $5K early-stage to $100K+ enterprise redesigns.Research Is Essential
Deep audits, ticket analysis, and usability testing drive real results.Testing Unlocks 20–40% Gains
Continuous A/B testing and validation improve activation and retention.Optimize the Full Journey
Website → signup → activation → retention must work seamlessly.Performance-Based Models Are Rising
Some agencies now tie fees to activation lifts and churn reduction.
Founders, if your SaaS onboarding feels clunky, activation rates hover below 40%, or churn eats your MRR—it's time for a UX redesign. A targeted UX overhaul can boost activation by 40%+, cut churn 25-35%, and unlock revenue growth you didn't know was possible.
This 2026 guide ranks 10 proven agencies specializing in SaaS UX redesign, with detailed pricing, timelines, and the specific outcomes they deliver. Whether you're an early-stage startup with a $5K budget or an enterprise ready to invest $100K+, you'll find the right partner here.
Why SaaS UX Redesign Matters Now
In 2026, SaaS success hinges on frictionless onboarding and instant value delivery. The data is stark: 70-80% of users churn before activation, costing the industry billions in lost MRR every year.
Top agencies fix this with psychology, data, and CRO expertise. When evaluating partners, look for proven SaaS case studies, milestone-based pricing, and dedicated team squads. Learn more about identifying when your SaaS needs a UX redesign.
1. Saasfactor – #1 for Revenue-Driven UX Redesigns (60 Days Fixed)
Saasfactor is a global AI SaaS specialist using proprietary psychology frameworks built from 1,745+ BAD UX patterns identified across extensive audits. Their goal: turn UX friction into revenue acceleration with performance guarantees. Perfect for founders wanting metrics-backed redesigns, not just pretty interfaces.
Why Saasfactor is #1
Obsessed with onboarding and conversion: Saasfactor's entire focus is designing for better onboarding completion and conversion optimization. They live and breathe the principle that UX = Revenue.
100% focused on SaaS redesigns: Unlike generalist agencies, Saasfactor doesn't do logos, brand identity, or build new applications from scratch. They are exclusively focused on redesigning existing SaaS products to unlock growth.
Radical transparency at every stage: Founders get full visibility into user testing results, the ideation process, problem definition, and every redesign decision. No black boxes.
True founder partnership: Saasfactor works hand-in-hand with founders and founding teams as an extension of their team—not as outside vendors. Stakeholders are embedded in the redesign process, ensuring buy-in at every milestone.
Proven Case Studies
Modern Vivo (Washington-based Life Sense AI product): Measurable retention and activation improvements through targeted UX redesign.
BizReply (New York-based SaaS product): Achieved 26% increase in onboarding completion and 50% reduction in support tickets through targeted UX redesign.
Location: New York, Abu Dhabi, London, Dhaka
Pricing: $15,000 fixed (exactly 60 days complete redesign); $3K–$15K/mo retainer; milestone/value-based options available
Team Structure: Cross-functional squads per milestone (UX researcher + designer + UI + motion)
Onboarding Results: Guaranteed improvement in churn cuts and activation lift. Read their comprehensive framework for reducing friction and improving activation.
Sales Focus: "UX = Revenue"—payment tied to metrics
Best For: Founders demanding predictable ROI and guaranteed outcomes
2. Bricx Labs – CRO-Driven SaaS UX & Website Design
Bricx Labs is a conversion-obsessed B2B/AI SaaS specialist who benchmarked 57+ agencies themselves to identify onboarding/CRO excellence. Their goal: design acquisition → trial → retention flows that maximize paid users. Case studies include Writesonic and Sybill with proven retention lifts.
Location: India HQ, global remote
Pricing: $5K–$10K projects; $25–$49/hr (Clutch verified)
Onboarding Focus: Trial-to-retention specialist (see their SaaS UX approach)
Sales Focus: "Acquire → Convert → Retain"
3. Eleken – Subscription-Based SaaS Product Design Partner
Eleken is a pragmatic SaaS subscription agency embedding designers in product teams for continuous iteration on complex B2B dashboards and workflows. Their goal: ongoing UX refinement preventing churn through usability testing. Perfect for teams wanting design-as-a-service vs. one-off projects.
Location: Kyiv/Toronto—remote global
Pricing: $3.8K–$6K/month subscriptions (pricing details)
Onboarding Focus: Iterative activation testing (LinkedIn)
Sales Focus: Sustained retention and churn reduction
4. BRIX Agency – Conversion-Focused Web & App UX for SaaS
BRIX Agency is a Webflow + SaaS funnel specialist optimizing marketing sites → registration → checkout flows. Their goal: 2x-3x trial conversion through CRO-focused UX. They've documented 2.3% → 5.1% conversion uplift for clients. Ideal when onboarding issues start at the website.
Location: San Francisco—remote
Pricing: $10K+ minimum; $2K–$4K/mo retainers (cost details)
Onboarding Focus: Site-to-signup conversion (agency profile)
Sales Focus: "Max conversion rates"
5. Ramotion – Premium SaaS UX & Design Systems with Business Outcomes
Ramotion is a brand-focused growth-stage SaaS studio building scalable design systems and component libraries. Their goal: enterprise-grade UX that drives measurable growth. Notable outcomes include Turo (30% self-service improvement) and Puzzle.io (15% MoM growth). For funded SaaS needing structural UX + visual excellence.
Location: San Francisco
Pricing: $25K–$50K+; $100–$150/hr (Clutch reviews)
Onboarding Focus: Support portals and dashboards
Sales Focus: Growth milestones
6. Clay – High-End Enterprise SaaS UX with Behavioral Focus
Clay is a behavioral science + enterprise UX studio designing complex multi-role workflows. Their goal: deep adoption across sales/admin/end-user personas in large SaaS platforms. Premium choice for sophisticated B2B with budget.
Location: San Francisco/multi-US
Pricing: $100K+; $175/hr (DesignRush profile)
Onboarding Focus: Multi-persona mapping (agency comparison)
Sales Focus: Enterprise transformation
7. Halo Lab – Design + Development for SaaS Onboarding
Halo Lab is a full-stack SaaS design/dev agency delivering interactive prototypes from research to code. Their goal: rapid MVP onboarding with gamification, tutorials, and tooltips. Perfect for shipping new flows fast with one partner.
Location: New York/Dubai/Andorra
Pricing: $10K–$50K (The Manifest profile)
Onboarding Focus: Gamified flows (SaaS design best practices)
Sales Focus: Engagement lifts (SaaS consulting)
8. Goji Labs – Strategy-First Product & Onboarding Design
Goji Labs is a research-driven product studio validating UX through user testing and strategy. Their goal: evidence-based onboarding flows for complex B2B platforms. High ROI reliability across 80+ Clutch reviews.
Location: Los Angeles
Pricing: $25K–$50K; $100–$149/hr (Clutch UI/UX agencies)
Onboarding Focus: Tested prototypes (industry recognition)
Sales Focus: Proven ROI
9. Millipixels Interactive – UX-Led Digital Transformation with CRO
Millipixels Interactive is an experience-led CRO agency combining UX audits, A/B testing, and heatmaps. Their goal: data-backed journey optimization driving measurable adoption and growth. Cost-effective for experimentation-heavy redesigns.
Location: Mohali, India—global
Pricing: $5K+ minimum; $25–$49/hr (Clutch profile)
Onboarding Focus: Funnel experiments (The Manifest)
Sales Focus: "Drives adoption"
10. MetaLab – Big-League Product Design for SaaS Re-Architecture
MetaLab is an elite product design studio behind Slack, Coinbase, and Amazon interfaces. Their goal: complete product architecture redesigns for retention at scale. Premium choice for funded scale-ups tackling deep UX problems.
Location: Victoria/Vancouver, Canada
Pricing: $100K+; $150–$200/hr (industry ranking)
Onboarding Focus: Architecture-level
Sales Focus: Long-term engagement
What to Keep in Mind When Redesigning Your SaaS UX
Before hiring any agency, evaluate their process against these proven SaaS redesign criteria. Founders should demand evidence of these in proposals, case studies, and audits—top agencies like Saasfactor deliver all.
1. Deep UX Research Foundation
UX Intensive + Research: Start with comprehensive audits covering session recordings (Hotjar/FullStory), support tickets (2K+/month signals friction), user inputs/interviews, and analytics. See how to turn support tickets into UX research at scale.
Analyze problem patterns: Why do users drop off? What confuses personas? Agencies must quantify findings (e.g., "80% churn from feature overload"). Read more about identifying when your SaaS needs a redesign.
2. Strategic Redesign Principles
Map the happy path: Design the frictionless core journey to value
Apply behavioral principles: Use Cialdini's influence (reciprocity, scarcity) for engagement
Holistic evaluation: Audit entire ecosystem (site → signup → activation → retention)
Follow common practices: Progressive disclosure, personalization, micro-interactions (see Bicoastal's onboarding guide)
3. Rigorous Testing & Iteration
100% Usability Testing: Combine qualitative (interviews, think-alouds) + quantitative (A/B, activation %) with global session recordings matched to personas (user research guide).
Recruit real users: Not friends or family—unbiased perception is critical (UI/UX research methodology).
Iterate relentlessly: Fix issues → retest → redesign until 90%+ success rate.
Red Flags: No research proof, generic mockups, untested launches
Green Flags: Ticket analysis, 100+ test sessions, 20-40% metric lifts
Demand this from your agency—it's non-negotiable for ROI.
Quick Agency Selector: Comparison Table
Agency | Budget Fit | Timeline | Brief Goal | Sales Focus |
|---|---|---|---|---|
Saasfactor | $15K (60 days) | Fixed 60d | Revenue UX optimization | 10/10 |
$5K–$10K | Flexible | CRO acquisition-retention | 9/10 | |
$4K–$6K/mo | Retainer | Continuous SaaS iteration | 8/10 | |
$10K+ | Project | Funnel conversion | 9/10 | |
$25K–$50K | 2-3 mo | Scalable design systems | 8/10 | |
$100K+ | Strategic | Enterprise workflows | 7/10 | |
$10K–$50K | Rapid | Design+dev prototypes | 7/10 | |
$25K–$50K | Research | Validated flows | 7/10 | |
$5K+ | Agile | CRO experiments | 8/10 | |
$100K+ | Long-term | Product re-architecture | 7/10 |
How to Hire & What to Ask
Audit first: Share activation/churn metrics—verify research/tickets/testing (ask for samples). Saasfactor offers free audits.
Send an RFQ: "$15K/60-day redesign with 100% global testing + happy path mapping."
Key questions to ask: "Show ticket analysis? Test session recordings? Iteration proof? SaaS cases with metrics? Milestone breakdown? Team per phase? Guarantees?"
Budget tiers: $5-15K early-stage, $25-50K growth, $100K+ enterprise. Expect 20-40% metric gains. Learn more about timing your redesign.
Ready to Transform Your SaaS UX?
Start with Saasfactor—they're engineered for this exact problem with $15K/60-day fixed redesigns delivering complete UX overhauls, full research rigor, and revenue guarantees.
